Warranty
At Sumo Strength, we proudly stand behind the strength, performance, and durability of our equipment. All products are covered by the warranties outlined below, valid from the date of delivery.
Warranty Coverage
Warranty periods differ depending on product type and whether the equipment is used in a home or commercial gym environment.
Warranty Coverage Table
RACKS
|
PRODUCT / COMPONENT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Frame |
10 Years |
10 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Attachments (Steel) |
5 Years |
5 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Attachments (Pins, Pads, Parts, etc.) |
1 Year |
6 Months |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
DUMBBELLS
|
PRODUCT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Black Hex Dumbbells |
2 Years |
2 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Commercial PU Dumbbells |
5 Years |
2 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Adjustable Dumbbells |
1 Year |
None |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
WEIGHT PLATES
|
PRODUCT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Black Bumper Plates |
5 Years |
1 Year |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Hi-Temp Bumper Plates |
5 Years |
1 Year |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Competition Bumper Plates |
5 Years |
1 Year |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Quad-Grip Weight Plates |
5 Years |
1 Year |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Steel Calibrated Plates |
10 Years |
3 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Fractional Plates |
5 Years |
1 Year |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
All 5kg Bumper Plates |
1 Year |
6 Months |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
BARBELLS
|
PRODUCT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
700lb Barbells |
2 Years |
6 Months |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
2000lb Barbells |
10 Years |
10 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Curl Barbell |
5 Years |
2 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Safety Barbell |
5 Years |
2 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Trap Barbell |
5 Years |
2 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
MIXED IMPLEMENTS
|
PRODUCT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Cast Iron Kettlebells |
10 Years |
10 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Balls |
1 Year |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
|
Sandbags |
1 Year |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
|
Plyo Boxes |
1 Year |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
|
Ropes |
1 Year |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
COMMERCIAL EQUIPMENT
|
COMPONENT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Frame |
10 Years |
5 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Welding |
5 Years |
5 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Bushings / Bearings |
2 Years |
2 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Pads / Upholstery |
2 Years |
1 Year |
Does not cover normal wear & tear or cosmetic damage. |
|
Cables |
6 Months |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
|
Parts & Accessories |
1 Year |
1 Year |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
CARDIO EQUIPMENT
|
COMPONENT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Frame |
5 Years |
1 Year |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Parts & Monitors |
1 Year |
1 Year |
Does not cover normal wear & tear or cosmetic damage. |
BENCHES
|
COMPONENT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Frame |
10 Years |
10 Years |
Does not cover normal wear & tear, rust, cosmetic damage, or discoloration. |
|
Pads |
2 Years |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
FLOORING
|
PRODUCT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Gym Tiles |
3 Years |
3 Years |
Does not cover normal wear & tear or cosmetic damage. |
|
Rolled Rubber Flooring |
3 Years |
3 Years |
Does not cover normal wear & tear or cosmetic damage. |
ACCESSORIES
|
PRODUCT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Foam Rollers |
1 Year |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
|
Resistance Bands |
1 Year |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
|
Barbell Collars |
1 Year |
6 Months |
Does not cover normal wear & tear or cosmetic damage. |
STORAGE
|
PRODUCT |
HOME USE |
COMMERCIAL USE |
NOTES |
|
Frame |
10 Years |
10 Years |
Does not cover normal wear & tear or cosmetic damage. |
|
Parts & Accessories |
1 Year |
1 Year |
Does not cover normal wear & tear or cosmetic damage. |
What’s Covered
This warranty covers:
- Manufacturing defects
- Faults in materials or workmanship
- Structural failure under normal and intended use
Where a valid warranty claim is approved, Sumo Strength will, at its discretion:
- Repair the product
- Replace the product or affected part
- Issue a refund where appropriate
What’s Not Covered
This warranty does not cover:
- Normal wear and tear, cosmetic damage, or surface rust
- Damage caused by misuse, impact, overloading, or improper use
- Damage caused by incorrect assembly, handling, or storage
- Use of equipment outside its intended purpose
- Products that have been modified or repaired by a non-authorised party
- Commercial use where no commercial warranty applies (e.g. adjustable dumbbells)
Assembly, Use & Warranty Compliance
All equipment must be:
- Assembled strictly in accordance with Sumo Strength installation guidelines
- Used only as intended for strength and conditioning training
- Maintained appropriately, including routine bolt checks and equipment inspections
In commercial environments, the site operator is responsible for daily inspections, scheduled maintenance, and user supervision of all equipment.
Failure to follow these requirements may void your warranty.
Making a Warranty Claim
To submit a warranty claim, please contact our customer care team with:
- Proof of purchase
- Clear photos or videos showing the fault
- A brief description of the issue
- Confirmation of home or commercial use
All claims are assessed promptly and fairly.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
