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Operational Updates

Sumo Strength Operational and Delivery Updates

Latest Update: Tuesday 28/09/2021

We're working as hard as we can to deliver all your orders

We are currently experiencing a significant increase in our sales volume, emails, and phone calls, especially from areas affected by the latest COVID lockdowns. We appreciate that you have chosen to shop with SUMO during this trying time and from all of us here, we thank you!

Our carriers have also seen an increase in their volumes and are working hard to get your orders delivered as quickly and safely as possible. We are continually working with our preferred providers to ensure that all your orders are delivered, although we are experiencing delays in New South Wales, Victoria, Queensland, and South Australia, due to the evolving COVID situation.

Our warehouse team are working overtime to process all the orders in a timely manner. Please note that due to the high demand we are currently experiencing, you should allow 5-7 days for dispatch of all in-stock items.

All our carriers are working in line with COVID-safe measures to keep you safe. In many cases our carriers have increased processing hours and added more depots in affected areas to keep up with the surge in volume.

We sincerely apologise for the inconvenience and disappointment of delayed deliveries and ask for your patience and understanding as we deal with various issues that are outside of our direct control.

 

Pre-Order / Stock Arrival Updates

For the latest estimated stock dispatch dates, please use the below table as a guide. Unfortunately due to shipping delays around the globe, these dates are estimates only and may be subject to change. We will update this table on a weekly basis with the most accurate information possible.

NOTE - If your order contains multiple items with varying estimated dispatch dates, and you are unsure, please feel free to contact us via the contact us page for an update on your order.

Product Code/s Product Description Order # From
(and including)
Order # To
(and including)
Estimated Order Dispatch Date
(subject to change)
LZX-D202 32KG Adjustable Dumbbells 3923 4424 Late September
LZX-D202 32KG Adjustable Dumbbells 4443 9999 Late October
LZX-DZ011 Beast Power Rack 3548 4792 Late September
LZX-DZ011 Beast Power Rack 4803 9999 Mid November
QJ-PK069 Barbarian Power Rack 2933 4676 Late October
QJ-PK069 Barbarian Power Rack 4679 9999 Late November
MRBP5S, MRBP10S, MRBP15S, MRBP20S Hi-Temp Bumper Plates (and sets including them) CONTACT US CONTACT US CONTACT US
CBP5, CBP10, CBP15, CBP20 Full Colour Bumper Plates (and sets including them) 3468 5131 Late September
CBP5, CBP10, CBP15, CBP20 Full Colour Bumper Plates (and sets including them) 5134 9999 Late November
RWP05, RWP10, RWP15, RWP20 Quad-Grip Plates (and sets including them) 3899 5104 Late September
RWP05, RWP10, RWP15, RWP20 Quad-Grip Plates (and sets including them) 5106 9999 Late October
DBSET1, DBSET11 1-10KG Chrome or Black Dumbbell Sets with Rack 4158 4697 Immediate Dispatch
DBSET1, DBSET11 1-10KG Chrome or Black Dumbbell Sets with Rack 4754 9999 Late October
HHDB1S - HHDB10S 1 - 10KG Chrome Hex Dumbbells ALL ORDERS ALL ORDERS Immediate Dispatch
HHDB125S 12.5KG Chrome Hex Dumbbell 4399 5091 Immediate Dispatch
HHDB125S 12.5KG Chrome Hex Dumbbell 5117 9999 Early November
HHDB15S & HHDB20S 15KG & 20KG Chrome Hex Dumbbells ALL ORDERS ALL ORDERS Late September
HHDB175S
HHDB225S - HHDB40S
17.5KG , 22.5 - 40KG Chrome Hex Dumbbells ALL ORDERS ALL ORDERS Immediate Dispatch
BHDB1S - BHDB10S 1 - 10KG Black Hex Dumbbells ALL ORDERS ALL ORDERS Immediate Dispatch
BHDB125S - BHDB50S 12.5 - 50KG Black Hex Dumbbells ALL ORDERS ALL ORDERS Immediate Dispatch
PUDB125S - PUDB50S
SSDB125S - SSDB50S
12.5 - 50KG PU Dumbbells 4095 5266 CONTACT US
PUDB125S - PUDB50S
SSDB125S - SSDB50S
12.5 - 50KG PU Dumbbells 5267 9999 Mid November

 

For more information on our carriers please see below.

Carriers Update

We work with several carriers to ensure that we can deliver your goods as quickly, and as safely as possible. To track your order or view more information and alerts from each transport company, please see the below:

Australia POST

Service Updates: https://auspost.com.au/service-updates

Track your Parcel: https://auspost.com.au/mypost/track/#/search

MRL Global

Track your Parcel: https://www.mrlglobal.com/tracking/

StarTrack

Service Update: https://startrack.com.au/alerts

Track your Parcel: https://startrack.com.au/track/search

TNT

Service Update: https://www.tnt.com/express/en_au/site/alerts.html

Track your Parcel: https://www.tntexpress.com.au/interaction/trackntrace.aspx

Allied Express

Service Update: https://www.alliedexpress.com.au/

Track your Parcel: https://www.alliedexpress.com.au/

Aramex

Service Update: https://www.aramex.com.au/our-services/covid-19/

Track your Parcel: https://www.aramex.com.au/tools/track/

 

Sincerely;

Team SUMO

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